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Revenue Engineering · Aesthetic Clinics

More revenue from the patients you already attract.

Illustrative consultation-booking conversation for a fictional clinic; not a connected messaging account. Hello. I’d like to ask about a hair transplant consultation. Hello! I can help with consultation arrangements. Would you prefer a weekday or a weekend? Saturday. Can you tell me the price? I can share an approved range if the clinic provides one. The clinician confirms the final price. In this example, there is a Saturday 10:30 consultation. That works for me. Here is the sample booking summary for the clinic’s coordinator. This demonstration does not create a real appointment. Sample consultation · Sat 10:30. Administrative coordination · clinician review

Product example

Turn existing inquiries and patient relationships into booked appointments, completed treatments and repeat business — without increasing advertising spend. We build and manage the approved workflows alongside your clinic’s team.

Discuss your clinicPatient journey · managed engagementExplore the patient journey
  • From first response to recovery and repeat bookings
  • A managed service, configured around your clinic
  • Medical decisions stay with your healthcare team
  • Cosmetology
  • Injectables
  • Laser
  • Hair transplant
  • Plastic surgery

Demand is only the beginning

You paid for the inquiry. What happened next?

An unanswered message. A consultation that never happened. A patient who meant to return. Revenue can slip away long after the first reply.

Interest goes quiet

Inquiries wait while reception looks after people already in the clinic.

Bookings do not become visits

Unconfirmed appointments and missed visits need a clear next action.

Patient relationships lose momentum

Pending decisions and appropriate repeat visits can disappear from the team’s follow-up list.

Work the opportunities you already have before paying to attract more.

The complete patient revenue lifecycle

One connected journey. Eight places to keep it moving.

From the inquiry you already paid for to the patient who returns. Each stage has an owner, a next action and a way to measure what happened.

  1. Speed to lead

    Meet interest while it is fresh.

    Target a first response within 60 seconds where feasible and consented; measure response time and unanswered inquiries.

  2. 24/7 inquiry capture

    Keep the door open after reception closes.

    Configured phone coverage and website chat capture intent, contact details and next steps during busy hours, evenings, weekends and holidays. Messaging is enabled only through authorized integrations.

  3. Qualification & booking

    Help the right inquiry take the next step.

    Answer approved service, location, availability and pricing questions. Use non-medical qualification and tested booking connections; hand exceptions to staff.

  4. Confirmation & no-show recovery

    Help a booking become an attended visit.

    Configure confirmations and reminders. Identify missed appointments from reliable status records and agree appropriate rescheduling follow-up.

  5. Post-consultation recovery

    Keep a pending decision from going unnoticed.

    A custom workflow follows up unanswered proposals and administrative obstacles. Clinical concerns go to authorized healthcare staff.

  6. Patient database reactivation

    Give existing relationships a relevant next step.

    Plan consented repeat-booking reminders, clinician-recommended follow-up and appropriate service announcements using verified history.

  7. Reviews, testimonials & referrals

    Make it easy to share an honest experience.

    Scope post-visit feedback, consent-based testimonials and transparent referrals. No selective review gating, fabricated reviews or incentives for positive ratings.

  8. CRM, attribution & revenue intelligence

    See the difference between activity and results.

    Connect reliable inquiry, booking, attendance, treatment and payment records. Report recovery and repeat visits without counting a booking as collected revenue.

The service map below is scoped to your clinic. Live delivery depends on approved content, connected systems, permissions and testing. Custom recovery, referral and attribution work is agreed separately.

How we work

Your clinic’s process. Our operational responsibility.

A defined managed engagement, not a new tool for your team to figure out.

  1. Diagnose

    Map delays, missed next steps and your existing workflows.

  2. Build

    Design the approved conversations, follow-ups and handoffs.

  3. Integrate

    Connect compatible booking, messaging and reporting sources.

  4. Manage

    Monitor the agreed workflows and handle operational exceptions.

  5. Optimize

    Review evidence with your team and improve the process.

Work the relationships you already have

Your next appointment may already be in your patient database.

A quiet record is not permission to send a campaign. We define who should hear from the clinic, why the message is relevant and what the next step should be.

Discuss your clinic

A consultation left undecided

A respectful check-in about administrative questions — with clinical concerns handed to your team.

A recommended return visit

A reminder based on clinician-approved timing and recorded history, not an automated treatment recommendation.

A patient who wants to return

An appropriate rebooking invitation or service update for eligible, opted-in patients.

Custom campaign scope: verify history and permissions, approve the audience and content, then test before launch. Respect opt-outs, channel rules and contact frequency.

24/7 voice & connected conversations

A consistent first response. Your team in control.

AI voice and text support approved administrative conversations. We configure language, knowledge and escalation; healthcare professionals keep medical decisions.

Phone & website

Existing configurable foundations

Voice coverage and booking-page chat exist. Your number, approved knowledge, calendar and handoff rules still need setup and testing.

WhatsApp & Telegram

Authorized connection required

Booking-chat and delivery adapters exist. Account access, provider permissions, messaging windows and templates must be verified for your clinic.

Instagram

Separate integration scope

A possible connected intake channel after an approved implementation. This page does not activate Instagram DMs or claim an existing clinic connection.

Coverage follows configured channels, consent, provider availability and your escalation policy. We confirm language and voice quality with your team before launch.

Revenue visibility

Bookings are progress. Collected revenue is a different measure.

Agree the owner’s reporting view around records you can trust. Attendance, treatment and payment need actual source events; missing links remain visible.
First-response time
Inquiry → first response
Appointment conversion
Qualified inquiries → bookings
Attendance & no-shows
Scheduled visits → attended / missed
Treatment conversion
Consultations → recorded completed treatments
Reactivation
Eligible contacted patients → returning visits
Repeat bookings
Returning patients → new appointments
Collected revenue
Recorded payments, separate from booked value
Attribution
Traceable source and recovery touchpoints

Reporting design — not a live clinic dashboard or a claim of measured results. Integrations, attribution rules and data completeness determine what can be reported.

Experience the conversation

Try the voice. Then discuss the complete system.

A lightweight multilingual AI demo lets you hear the conversational starting point. It is not the full managed patient lifecycle.

Personalize a demo from your website

Use “Try it now” to scan your public website and generate a browser voice demo. It uses limited public information; your clinic must approve production knowledge.

Create a website demo

A production implementation is different

We agree approved services and pricing, configure scheduling and channels, test the workflows and escalation rules, then manage the agreed scope with your team. Recovery and reporting need their own setup.

Discuss your clinic’s system

Demo conversations may be illustrative. No patient records are needed to explore this page.

Clinical control stays with you

A better patient journey. No automated medical decisions.

We work alongside your administrative and medical teams. Clinic-approved information, permissions and escalation rules govern every configured workflow.

Outside the system’s role

  • Diagnosing or recommending a treatment
  • Deciding medical eligibility
  • Promising results, admissions or revenue
  • Inventing prices or pressuring patients

Designed into the engagement

  • Approved administrative answers and price information
  • Medical questions escalated to authorized clinic staff
  • Minimal data, appropriate consent and access controls
  • Human review, clear handoffs and a way to pause workflows

Custom pricing

Pricing tailored to your business.

Each managed engagement is scoped around your business, locations, channels, workflows and usage.

Managed revenue service

Custom quote

Your quote reflects business size, locations, usage, channels, integrations, workflows and reporting needs.

Get a Custom Quote

Tell us what you need. We’ll scope it together.

Implementation is paid upfront before work starts. Monthly service begins when the system goes live.

Your managed service can include

  • Patient-journey diagnosis and implementation plan
  • Approved intake, qualification and booking workflows
  • Configured follow-up and recovery scope
  • Permission-based retention and reactivation design
  • Human handoffs and operational review
  • Reporting agreed around available source data

Discuss your clinic

Where is your patient journey losing momentum?

Tell us where inquiries, consultations or repeat visits stall. Please share business process details only — no patient records or medical information.
  1. 1Map your current patient journey and missed next steps
  2. 2Agree the first workflow, permissions and integration scope
  3. 3Test with your team before enabling live patient communication

By submitting, you agree to receive calls and text messages from Acquisition Code (BIAA LLC) about your request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms.

Questions from clinic owners

Clear scope. Clear responsibilities.

Discuss your clinic
Is this a receptionist, a CRM or a managed service?

A managed Revenue Engineering service. Inquiry handling and booking can be a starting point; recovery, retention and reporting are scoped around your clinic. We diagnose, implement, integrate, manage and improve the agreed workflows.

Are WhatsApp and Instagram already connected to my clinic?

No. Phone coverage, website chat and supported messaging require account configuration and testing. WhatsApp needs an authorized provider connection, permissions and approved templates where required. Instagram is a separately scoped integration, not an active connection provided by this page.

Can you reply within 60 seconds?

We target a first response within 60 seconds where technically feasible, with appropriate consent and configured coverage. It is an operational target measured in your deployment, not a universal response-time guarantee.

Can you use our existing booking system?

We review compatibility first. Booking tools exist in the product, but your calendar, specialists, availability and permissions must be configured and tested. We do not promise a plug-and-play connection to every system.

What about patient reactivation, reviews and referrals?

Database campaigns, post-consultation recovery and referral workflows are custom implementation scope. We agree eligible audiences, consent, clinic-approved content and review rules first. Review requests must not depend on a positive rating, and no fake testimonials or rewards for positive reviews are part of the offer.

Will the AI advise patients or select treatments?

No. Automated voice and text handle approved administrative matters. Medical questions, treatment suitability, diagnosis and clinical decisions stay with authorized healthcare professionals.

What does the demo show?

A lightweight multilingual AI voice conversation. Eva is the entry point; the website-based demo uses public site information for limited personalization. Neither is a fully trained clinic implementation or proof that your channels, calendar, recovery campaigns or reporting are connected.

Do bookings count as treatment revenue?

No. A booking, an attended consultation, a completed treatment and collected payment are separate events. Reporting depends on the records and integrations in scope; attribution rules and missing data must remain visible. We do not guarantee revenue increases.

Industries

Built for more than one kind of business.

A managed patient revenue journey

Make the next step easier to take — and harder to forget.

Let’s find the gaps between patient interest, attendance and returning visits.

Discuss your clinicPatient journey · managed engagementExplore the patient journey
Discuss your clinicPatient journey · managed engagementPatient journey